Procrastination really is something that people should try to avoid. However it seems like a given with many people. They seem incapable of sticking to a schedule or in doing things in a timely way. It is so pervasive that it appears they need the pressure of always being late or behind in order to do the task at all.
Obviously this is not something you want people to remember about your service. However if it is something that you do as a rule and not an exception, you can bet you are building a bad reputation. If you want to stick to your sloppy ways, then don’t mind when people choose your competitors instead of you when it Is time to make a choice.
It is not just a matter of being on time so that you don’t inconvenience others when you ignore deadlines, but also the fact that after a while people begin to wonder how anything you do can be trusted. If you are organized and efficient yourself then it is much more important to you when you are repeatedly disappointed by dubious procedure. You realize that having a clear mind is important and comes from being organized rather than always in a state of chaos.
It may be the case with certain personality types that they can be brilliant and creative, yet as far as business goes, slobs. Maybe with real artists they can get away with a certain level of being ‘untogether’.
Another good excuse would be if the product was particularly brilliant. People would be more willing to put up with some level of inefficiency in order to get the product regardless. However you never know when the person will cross over to being insulted enough to just walk away.